Frequently Asked Questions
Explore our most frequently asked questions regarding our professional cleaning services, synchronized Team of Two approach, scheduling flexibility, and our comprehensive $2M insurance protection.
Do I need to be home?
Not at all! Most clients provide a code or key. Our team is trained to work securely and efficiently around you.
How does the Team of Two model work?
We deploy synchronized dual-cleaner teams to provide a more thorough, detailed clean in half the time, maximizing efficiency and minimizing disruption.
Is Oromo Cleaning insured?
Yes. We carry $2 million in liability insurance. Our professional team is thoroughly vetted and bonded, ensuring total peace of mind for our clients.
Are you pet friendly?
Absolutely, We love pets and use non-toxic supplies safe for your furry family members.
What is the 'Sparkle Guarantee'?
If you aren't 100% happy, notify us within 24 hours and we will return to fix it at no extra cost.
What scheduling options are available?
Whether you need daily maintenance, nightly commercial cleaning, or weekly home visits, we offer flexible timing options to suit your personal criteria.
What should I do before a visit?
We request clearing away personal clutter or papers so our Team of Two can focus entirely on deep cleaning and sanitizing all major surfaces effectively.
Are your cleaning products safe?
Yes, we use professional, pet-safe, and eco-friendly products from trusted brands like Spartan and Diversey to ensure a healthy environment for your family.